Fort Lauderdale, FL (Jun. 21, 2017) – South African Airways (SAA), the national carrier of South Africa, was honored with the “Best Airline Staff in Africa” award at the 2017 World Airline Awards held at the Paris Air Show by British aviation experts SkytraxTM. This award signifies that South African Airways has excelled in achieving a high product standard across all travel categories, including staff service delivery in both the onboard and airport environment. Earlier this year, SkytraxTM, once again, awarded SAA with the 4-Star rating for the 15th year consecutive year, following detailed service audits of SAA Premium Business and Economy Class product and service across all customer-facing categories.
SkytraxTM is known worldwide as the leading, independent research authority on airline quality and service, and the World Airline Awards are often referred to as the “the Oscars of the airline industry.” The awards are based on a consumer satisfaction survey conducted each year by SkytraxTM, giving travelers an opportunity to rate their experiences in the air and on the ground with over 200 airlines worldwide and ultimately serve as a global benchmark of airline excellence.
“We are extremely proud that SAA has been recognized by global air travelers and SkytraxTM to receive this award,” said Todd Neuman, executive vice president-the Americas for South African Airways. “This is a true testament to the commitment and dedication of SAA employees throughout the world to ensure our customers enjoy a world-class experience and warm African hospitality.”
The SkytraxTM “Best Airline Staff in Africa” award takes its place among a host of other honorable recognitions which SAA has recently received including, “Best Airline in Africa” & “Best Business Class to Africa” by leading travel publications in North America, further solidifying SAA’s position as Africa’s most awarded airline.
For reservations and information, customers should visit www.flysaa.com or contact South African Airways at 1-(800) 722-9675.
About South African Airways
South African Airways (SAA), South Africa’s national flag carrier and the continent’s most awarded airline, serves over 75 destinations worldwide in partnership with SA Express, Airlink, and its low-cost carrier Mango. In North America, SAA operates daily nonstop flights from New York-JFK and direct flights from Washington D.C.-IAD (via Accra, Ghana and Dakar, Senegal) to Johannesburg. SAA has partnerships with United Airlines, Air Canada and JetBlue Airways, American Airlines and Virgin America, which offer convenient connections from more than 100 cities in the U.S. and Canada to SAA’s flights. SAA is a Star Alliance member and the recipient of the Skytrax 4-Star rating for 15 consecutive years.